Front Desk (Smartsoft) alternative
Switching from Front Desk (Smartsoft)? Meet Clinidiary.
All-in-one software for physiotherapy clinics. Here is what you get when you move.
Six months free. Move your patients across yourself, in minutes.
Who compares Front Desk (Smartsoft) and Clinidiary
A clinic comparing the two is usually an established Australian practice that has run Front Desk on its own machines for years, often with several practitioners and locations, and is now thinking about cloud software as a category. Practices with complex business structures, many users and a long history in Front Desk have solid reasons to stay with a vendor they know, or to look at Smartsoft's own cloud product first.
Why clinics switch to Clinidiary
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Built for the clinic day
The diary, the treatment room and the front desk, designed as one.
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Notes are never lost
Every note saves itself as you type, even if the internet drops.
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An open API
Everything you can do on a screen can also be done through the API.
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Six months free
The whole system for six months. No card needed to start.
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Bills stay honest
A paid invoice never quietly changes. A correction is a credit note.
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Your data is yours
Download every record in one click, any time, without asking.
Everything your clinic needs, included
One system from the first phone call to the last invoice.
See every feature- Online booking
- A waiting list
- Treatment notes and templates
- Outcome measures
- Invoicing and payments
- Medicare, WorkCover, NDIS and DVA
- SMS and email reminders
- Reports
- Staff hours and leave
- Video appointments
- Your diary in your calendar
- Patient portal and forms
- Stock and retail
- Letters
Moving from Front Desk (Smartsoft) takes three steps
Export from Front Desk (Smartsoft)
Download your patient list as a CSV file.
Load it into Clinidiary
Columns are matched for you, and nothing is saved until you have checked it.
Start booking
Keep Front Desk (Smartsoft) running alongside for a fortnight if you like. We help you set up, free.
Questions clinics ask
Can I bring my patients from Front Desk (Smartsoft)?
Yes. Export your patient list from Front Desk (Smartsoft) as a CSV file and load it in Settings, Bring your data. The columns are matched from the file's own headings, and nothing is saved until you have checked it.
Can I try Clinidiary before I switch?
Yes. Try the demo, a full practice with no sign-up, and every new clinic gets six months free.
Does it work on phones and iPads?
Yes. Every screen works on a computer, on an iPad held either way and on a phone, so notes can be written in the treatment room.
Is my patient data safe?
Yes. Passkeys and two-factor sign-in, screens that lock themselves, roles for each person, and a trail on every record.
Comparing other systems?
Front Desk (Smartsoft) is a trademark of its owner. This page describes Clinidiary only; for what Front Desk (Smartsoft) offers, ask Front Desk (Smartsoft).